By accessing or using our services, you agree to comply with the following terms and conditions. Please read them carefully.
By using DDL Trade’s website, services, or engaging in business transactions with us, you agree to abide by these terms of use. If you do not agree to these terms, you may not use our services.
You must be at least 18 years old and capable of entering into legally binding contracts to use our services.
Users must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your account credentials and are liable for any activity that occurs under your account. We reserve the right to suspend or terminate your account if there is any misuse or breach of these terms.
DDL Trade provides distribution services for products across various categories, including health and household items. All product listings, availability, and pricing are subject to change without notice. We do not guarantee that all products displayed will always be in stock or available for sale.
All prices listed on our website or platforms are subject to applicable taxes and fees unless otherwise stated. Payment for orders must be made in accordance with the agreed payment terms. We reserve the right to refuse or cancel any orders due to incorrect pricing or availability issues.
DDL Trade ships to specified delivery locations. Delivery timelines are estimates and may vary based on location and circumstances beyond our control. Risk of loss passes to the customer upon delivery of goods to the shipping carrier. We are not responsible for delays caused by customs, shipping carriers, or any other third parties.
All sales are final unless otherwise specified. Returns and refunds will only be processed in cases of damaged or defective products. Customers must notify us of any defects within 7 days of receiving the product to be eligible for a return or refund. Refunds will be processed within 30 days of approving the return request.
Users must not engage in any unlawful or prohibited activities on our website, including but not limited to hacking, distributing malware, or violating intellectual property rights. We reserve the right to terminate access to our website for any violation of these terms.
All content on the DDL Trade website, including text, images, logos, and designs, is the intellectual property of DDL Trade or its licensors. Unauthorized use of any content is prohibited.
Any information exchanged between DDL Trade and its customers, including business terms, pricing, and product details, shall be treated as confidential unless otherwise agreed. Both parties agree not to disclose confidential information to third parties without prior consent.
DDL Trade is not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our services, even if we have been advised of the possibility of such damages. Our total liability for any claim arising out of or in connection with these terms shall not exceed the amount paid by the customer to DDL Trade for the specific service or product in question.
Users agree to indemnify and hold DDL Trade harmless from any claims, liabilities, damages, or expenses arising from their use of our services or violation of these terms.
DDL Trade reserves the right to modify these terms at any time. Any changes will be effective upon posting on our website. Continued use of our services after the changes take effect will constitute acceptance of the revised terms.
These terms are governed by and construed in accordance with the laws of the State of Texas. Any disputes arising from or related to these terms shall be subject to the exclusive jurisdiction of the courts in Houston, Texas.
DDL Trade shall not be liable for any delays or failure to perform resulting from causes beyond our reasonable control, including acts of God, labor disputes, or government regulations.
We reserve the right to terminate or suspend your access to our services at our sole discretion, without prior notice, for conduct that we believe violates these terms or is harmful to DDL Trade or our customers.
For any inquiries regarding these terms, please contact us at:
Email: info@ddltrade.com
Phone: +1 832 286 0383
