Frequently Asked Questions

1. What services does DDL Trade provide?

DDL Trade specializes in the distribution of grocery, natural, health, and household products to retailers across the United States. We handle everything from warehousing and logistics to last-mile delivery, ensuring timely and reliable service.

2. How can I place an order with DDL Trade?

You can place an order by contacting our sales team via phone or email, or through our online portal (if applicable). For more details, visit our "How to Order" page or contact us directly.

3. What regions does DDL Trade serve?

We serve retailers across the entire United States, offering comprehensive distribution solutions tailored to meet the needs of businesses both large and small.

4. What types of products do you distribute?

We distribute a wide range of products, including grocery, health and wellness, organic, and household goods. Our focus is on delivering high-quality products that meet the demands of today’s consumers.

5. How can I become a retail partner of DDL Trade?

If you are interested in partnering with us, please contact our team via the “Become a Partner” form on our website, or call us directly. We’ll guide you through the process and discuss how we can best meet your needs.

6. Do you offer eco-friendly or sustainable products?

Yes, DDL Trade is committed to sustainability. We partner with brands that prioritize eco-friendly packaging and organic, responsibly sourced products. Our goal is to provide retailers with a selection of sustainable options.

7. How does DDL Trade ensure timely delivery?

We use advanced logistics systems and maintain a network of distribution centers to ensure that products are delivered efficiently and on time. Our team closely monitors each shipment to ensure a smooth delivery process.

8. Can I track my order?

Yes, we provide order tracking for all shipments. Once your order is processed, you will receive tracking information via email, allowing you to monitor the status of your delivery in real time.

9. What is your return policy?

We accept returns on damaged or defective products within 7 days of delivery. Please contact our customer service team with details about the issue, and we will guide you through the return process.

10. How can I contact DDL Trade for further inquiries?

You can reach our customer service team by phone at +1 832 286 0383 or by email at info@ddltrade.com. For more detailed inquiries, you can also fill out the contact form on our website, and we’ll get back to you as soon as possible.